organizational change management

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Does Cloud+Consumerization Doom the Federated IT Operating Model?

The Federated IT Operating Model is Under Threat! Today, most organizations employ some sort of Federated IT Operating Model.  Wikipedia defines a federation as: ...characterized by a union of partially self-governing states or regions united by a central (federal) government. In a federation, the self-governing status of the component states, as well as the division [...]

The Futility of Collaboration without Context

The term 'collaboration' gets thrown about as something inherently valuable and worthwhile - an end in itself, rather than a means to an end.  In reality, collaboration in of itself is: a). Unlikely to happen b). Unlikely to create anything of value So Many Collaboration Platforms, So Little Collaboration! Collaboration platforms are everywhere!  Most IT [...]

What Does Your Leadership Team Talk About?

I was talking to a senior IT leader at a global company this week, who said, "Our leadership team really needs to schedule some time to talk about strategic issues.  Our weekly IT Leadership Team meetings are consumed by tactical and operational stuff!" This struck me as odd - and unfortunate!  "Tactical and operational stuff" [...]

Do You Really Need an IT Transformation?

I've been part of many organizational transformations over 30 years of management consulting.  Most were with IT organizations, many were with HR organizations and some were transformations to global shared services. I used to be excited by the idea of an organizational transformation.  When a client or prospective client used the word "transformation" I would [...]

More Hurdles in the Shift from Documents to Wikis

Last week, I posted about The Painful But Rewarding Shift from Documents to Wikis.  In the post I shared some of the lessons my partner and I have learned from our experiences helping IT organizations shift to a Wiki approach for creating organizational clarity and getting people in the organization to engage in continuous improvement.  [...]