Information technology

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Business Relationship Management is a Contact Sport!

I sometimes find my Business Relationship Management (BRM) trainees, coaching and consulting clients assume that BRM is a somewhat passive role, lacking in accountability and without ‘sharp teeth’. This perception is badly mistaken and can be harmful to the successful deployment of the BRM role. Putting on the Boxing Gloves Among my most popular posts [...]

How Do You Use Competency Models?

This post was inspired by a recent exchange I had with a BRMI member on the member's wiki. I was delighted that he was asking an intelligent question about the SFIAplus competency framework from the UK's BCS, The Chartered Institute for IT. If only all my discussions about Competency Models were as well informed! I [...]

Value-based Business Relationship Management: Part 1

This is the first in a short series of posts I will be writing about business value realization and the role of IT, and in particular, the role of Business Relationship Management. Much of my 40+ year career in information technology, management consulting and multi-company research has focused on the relationship between Information Technology (IT) [...]

IT Organization Circa 2017 – 5 Year Countdown (Part 1)

When I launched this blog on September 21, 2007, my opening post declared: I've named this blog "IT Organization Circa 2017" in an attempt to position the domain of interest – what will the IT Organization inside businesses, governments and other organized entities look like in 10 years (2017) and how did they get there?" I [...]

Design Thinking and Emerging IT Roles

This is the third and final part in a multi-part post inspired by Robert Pirsig's masterwork, Zen and the Art of Motorcycle Maintenance.  In Part 1 (titled "Reflections on 'Zen and the Art of Motorcycle Maintenance' 38 Years Later ") I discussed the implications for IT professionals of Pirsig's musings on 'classic' versus 'romantic' worldviews, [...]

Zen, Motorcycle Maintenance, Design Thinking and Information Technology

This is the second in a multi-part post inspired by Robert Pirsig's masterwork, Zen and the Art of Motorcycle Maintenance.  In Part 1 (titled "Reflections on 'Zen and the Art of Motorcycle Maintenance' 38 Years Later - Part 1") I discussed the implications for IT professionals of Pirsig's musings on 'classic' versus 'romantic' worldviews, and [...]

COBIT – Good News… Bad News!

COBIT is described by its creators, ISACA, as a "Framework for IT Governance and Control."  Celebrating it's 15-year anniversary, COBIT provides an excellent framework for helping bring IT under control.  In ISACA's own words: COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues [...]

Leveraging the Cloud to Accelerate IT Renewal – Part 2

This is the second in a three-part post on how Cloud Computing can provide a fast path to “IT Renewal.”  (Note:  This post was originally written for the Cloud Commons). Why IT Renewal? In the first post in this series, I discussed how information and technology are becoming ever more central to what an organization [...]

The Decline and Fall of the IT Organization?

With apologies to Ed Yourdon for my plagiarism of his original the book title, published back in 1993, "The Decline and Fall of the American Programmer".  (Though I don't recall if Ed gave apologies to Gibbon for first using this line!) For a blog entitled "IT Organization 2017" and for a management consultant who has [...]