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Book Review – Be The Business: CIOs in the New Era of IT

I reviewed Martha Heller's last book, The CIO Paradox: Battling the Contradictions of IT Leadership back in October 2012, because I thought it was an important book for my typical blog readership, the IT community. When Martha invited me to review her new book, I jumped at the opportunity because: I respect Martha's perspective—she is both an IT executive [...]

Razing Silos with Business Relationship Management

  IT Organizations are complex organisms that have to deal with rapidly changing, complicated subjects. Such environments are fascinating places for organizational archaeologists and anthropologists to study, revealing layer upon layer of legacy architectures, organizing structures, artifacts and sub-cultures. While the technologies we manage change quickly, the methods and structures we use to manage them [...]

IT Organization Circa 2017 – 5 Year Countdown (Part 2)

In Part 1 of this post I pointed out why I'd named this blog "IT Organization Circa 2017" and why I'd picked 2017. I then offered some musings about the nature and shape of the IT Organization Circa 2017. I set this up by examining the major disruptive forces acting on the IT organization today: [...]

What's Really Meant By Business-IT Engagement and How Do You Achieve It?

This is another post triggered by a reader's question emailed to me.  Here's his question (some details have been omitted to preserve anonymity). I was searching for information around Business-IT engagement but have yet to really come across anything with substance.  I'm looking to better connect with the business unit managers to formulate an IT strategy. [...]

To Whom Should Business Relationship Managers Report?

I recently received this question from a reader: We are evaluating a strategy to centralize IT and implement Business Relationship Management (BRM) roles as part of the centralization. Where do you typically see the BRM’s reporting into in a centralized IT organization? Should they report directly in to the CIO, or can they be effective [...]

Leveraging the Cloud to Accelerate IT Renewal

(Note:  This post was originally written for the Cloud Commons). This is the first in a multi-part post on what I’m referring to as “IT Renewal.”  Some people call this “IT Transformation” or “IT Transition”. Others don’t name it – they just do it as a natural part of how they run and continuously improve [...]

The Decline and Fall of the IT Organization?

With apologies to Ed Yourdon for my plagiarism of his original the book title, published back in 1993, "The Decline and Fall of the American Programmer".  (Though I don't recall if Ed gave apologies to Gibbon for first using this line!) For a blog entitled "IT Organization 2017" and for a management consultant who has [...]

Do You Have IT Organizational Clarity – Part 3

This picks up on Part 1 and Part 2 in this series on IT Organizational Clarity. In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and the challenges of trying to address those symptoms rather than the root causes that lead to compromised clarity.  Part 1 closed [...]