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Business Relationship Manager as Management Consultant

In the process of 30+ years in management consulting, I've learned a great deal from my clients. I learned an important lesson over 20 years ago from a CIO of a major global oil company. He wanted to benchmark Ernst & Young, the management consulting firm with whom I was a Partner at the time. [...]

How Do You Use Competency Models?

This post was inspired by a recent exchange I had with a BRMI member on the member's wiki. I was delighted that he was asking an intelligent question about the SFIAplus competency framework from the UK's BCS, The Chartered Institute for IT. If only all my discussions about Competency Models were as well informed! I [...]

IT-Enabled Business Innovation: A Missing Link?

Information technology is enabling business innovation through new types of product and service, transformed business models and improved lives for customers, consumers, shareholders, employees and citizens. For example, when Sam Walton famously recognized the competitive advantage Walmart could gain by 'turning inventory to information' he was experiencing (and then acting upon) an insight that would [...]

Driving Business Value with an Interactive Body of Knowledge

I am pleased to be sponsoring a FREE Webinar on Friday, February 21, from 11a-noon (EST) where we will explore the features, functions and capabilities of an Interactive Body of Knowledge housed on a semantic wiki. Collaboration and Interaction as a 'Knowledge Amplifier' The Merlyn Group and the team at Business Relationship Management Institute have [...]

Does Technology Help Or Hurt In Achieving Mastery?

Occasionally I drift slightly from the main topic of this blog to draw ideas from my other passions—in today's case, from my passion for the performing arts in general, and musical performance in particular. One of my musician friends sent me a web link to a gizmo that replaces the tuning mechanism on a guitar [...]

What You Probably Don't Know About Wikis

Several of my posts talk about uses of semantic wikis.  In fact, my company is largely based upon a semantic wiki platform, called Symcordia™.  But the more people I talk to, the more I realize that: While just about everyone has used Wikipedia as a reference source, few people have ever really thought about what [...]