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Shadow IT: Friend or Foe?

Every now and again, I see articles, posts and comments about "Shadow IT", nearly always cast as a negative phenomenon--something to be avoided, challenged, even eliminated. As an example, Information Week recently published an article entitled "Shadow IT: 8 Ways to Cope." While all the suggested 'coping mechanisms' make sense, I'm always concerned that Shadow [...]

The BRM and Shared Services

Some years ago it seemed that much of my management consulting work was helping large, complex corporations implement some form of global shared business services.  This was always challenging, disruptive, but ultimately fascinating work.  There were always significant benefits to be had (cost savings, service improvements, increased leverage and collaboration) and in some cases, figuring [...]

Are Consultants Providing Bad Business Relationship Management Advice?

Another post inspired by a question from a BRMI member on our BRMI Online Campus - the wiki-based home of the BRM Interactive Body of Knowledge and the platform for BRMI member networking and collaboration.  Here's what the member posted (with minor edits to protect the guilty!): I attended a presentation regarding the evolution of [...]

Scrum: Twice the Work in Half the Time–Really? Part 2

This is Part 2 of a 2-part post. In Part 1 I provided some context for my post inspired by the book "Scrum: The Art of Doing Twice the Work in Half the Time" by Jeff Sutherland, including a disclaimer on why you might not like this book. If you are experienced in Scrum methods, [...]

Scrum: Twice the Work in Half the Time–Really? Part 1

[Note: Originally intended to be a single post book review, but it grew to the point where I decided to make it a 2-part post. Please check back next week for the second part.] This post was inspired by my recent read of the book, "Scrum: The Art of Doing Twice the Work in Half [...]

A New Way To Learn—In Style!

The Bottom Line in Training? Companies usually give a great deal of thought to what training they invest in, and who they choose as trainers. But they give far less thought to training location--often picking a nearby hotel for convenience and reasonable rates. This can be very short-sighted, and limit the value of the training! [...]

Business Relationship Manager Titles–Does Size Matter?

Once again, I received an interesting question from a reader that prompted a post. Here's the question: My BRM organization is going through leveling and restructuring. I have several BRM's reporting to me and am working with very senior business executives with billion dollar business units. My peers in the IT organization have Vice President [...]