IT Infrastructure

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Common IT capability shared across an enterprise.

Key IT Roles for Driving Business Value

I've posted at length about the Business Relationship Manager (BRM) role as being key to driving business value from IT. But what other roles—typically under-served—work with the BRM in the pursuit of business value from IT? In this post, I am going to introduce three dimensions of value realization than are important to driving business [...]

Why Some Projects Should Be "Led," Not "Managed"

I've posted before (many times!) about Business-IT Maturity, and the common "sticking points" that most IT organizations run into around the mid-point between low and high maturity.  (See, for example, here, here, and here, or enter "Sticking Point" into the search box.) Walking Ever Faster Will Not Get You Running! If, arbitrarily, you pick 3 [...]

The Decline and Fall of the IT Organization?

With apologies to Ed Yourdon for my plagiarism of his original the book title, published back in 1993, "The Decline and Fall of the American Programmer".  (Though I don't recall if Ed gave apologies to Gibbon for first using this line!) For a blog entitled "IT Organization 2017" and for a management consultant who has [...]

Three Ways To Increase IT Organizational Agility

Back in a September 2010 post, I asked, "How Agile Is Your IT Organization?  How Would You Know?"  The question came about as part of a research project I’m involved in through my affiliation with Formicio.  The aim of the research is to identify the factors that make IT organizations agile and recommend how agility [...]

Do You Have IT Organizational Clarity – Part 3

This picks up on Part 1 and Part 2 in this series on IT Organizational Clarity. In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and the challenges of trying to address those symptoms rather than the root causes that lead to compromised clarity.  Part 1 closed [...]

Do You Have IT Organizational Clarity – Part 2

My previous post introduced the topic of IT Organizational Clarity, discussed common symptoms arising from a lack of Organizational Clarity, and suggested two dimensions through which clarity can be assessed and improved: Bounding scope by defining "IT Capabilities" at an appropriate level of granularity. (Units of analysis). Defining meaningful and assessable characteristics for IT Capabilities. [...]

Selling Enterprise Architecture Through Analogy

I use analogies a lot - in my teaching, consulting, and just about everywhere else!  By no means a panacea, a well chosen analogy can make things "click" for people who might otherwise not "get it." "Selling" Enterprise Architecture I've blogged frequently about Enterprise Architecture (and its subset, IT Architecture) because I believe it is [...]

Collaboration – Finding a New IT Order in the Chaos!

IT organizations are complex beasts - both in terms of the number of moving parts with their many subtle relationships and in the more scientific use of the term - as in complex systems theory. Mastering 3 Fundamentally Different Value Propositions IT Organizations have to deliver day-in, day-out on three very different value propositions: Operational [...]

How "IT-Savvy" Is Your Company? Why Does That Matter?

Regular readers will know that from time to time I refer to research by Peter Weill, Chairman & Senior Research Scientist, Center for Information Systems Research (CISR) at the MIT Sloan School of Management.  I've had the privilege of knowing Dr. Weill for many years, and having collaborated with him on several multi-company research initiatives. [...]