Business Relationship Management

Are Business Relationship Managers Accountable for Anything?

Once again, this post was inspired by a question that recently appeared on the BRMI member’s Online Campus.

The member asked the following question (paraphrased):

Our IT Operations group does not see the value of the BRM role. They believe that the BRM role has no real accountability, while being viewed as holding others accountable for service […]

By |June 9th, 2015|Business Relationship Management, IT Management|1 Comment