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About Vaughan Merlyn

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So far Vaughan Merlyn has created 20 blog entries.

New Book Coming From This Blog!

Business Relationship Management for the Digital Enterprise This book is for those interested in the management of Information Technology (IT) for the Digital Enterprise. It examines how Business Relationship Management (BRM), an organizational innovation that first appeared in the 1990s and has been gaining traction globally, can accelerate the time-to-value from digitization. It is suitable [...]

Book Review – Be The Business: CIOs in the New Era of IT

I reviewed Martha Heller's last book, The CIO Paradox: Battling the Contradictions of IT Leadership back in October 2012, because I thought it was an important book for my typical blog readership, the IT community. When Martha invited me to review her new book, I jumped at the opportunity because: I respect Martha's perspective—she is both an IT executive [...]

The Value of Business Relationship Management? A 3-Fold Increase in IT Effectiveness!

Highly respected McKinsey & Company has just published a ground breaking research report entitled, "Partnering to shape the future—IT's new imperative." The opening statement powerfully expresses the raison d'être for Business Relationship Management: "When IT acts as a partner to the business, rather than as a technology consultant or supplier of IT services, the benefits are [...]

IT Demand Management is More Than Managing Business Requests!

I was recently reading some "brochureware" from a prominent IT consulting firm that defined Business Demand Management as "managing business requests." This is a travesty! It implies a low level of relationship maturity, what BRMI would define as "Order Taking", which is Level 2 on a 5-Level Business Relationship Maturity scale, where Level 1 is [...]