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About Vaughan Merlyn

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So far Vaughan Merlyn has created 432 blog entries.

Are Consultants Providing Bad Business Relationship Management Advice?

Another post inspired by a question from a BRMI member on our BRMI Online Campus - the wiki-based home of the BRM Interactive Body of Knowledge and the platform for BRMI member networking and collaboration.  Here's what the member posted (with minor edits to protect the guilty!): I attended a presentation regarding the evolution of [...]

Scrum: Twice the Work in Half the Time–Really? Part 2

This is Part 2 of a 2-part post. In Part 1 I provided some context for my post inspired by the book "Scrum: The Art of Doing Twice the Work in Half the Time" by Jeff Sutherland, including a disclaimer on why you might not like this book. If you are experienced in Scrum methods, [...]

Scrum: Twice the Work in Half the Time–Really? Part 1

[Note: Originally intended to be a single post book review, but it grew to the point where I decided to make it a 2-part post. Please check back next week for the second part.] This post was inspired by my recent read of the book, "Scrum: The Art of Doing Twice the Work in Half [...]

A New Way To Learn—In Style!

The Bottom Line in Training? Companies usually give a great deal of thought to what training they invest in, and who they choose as trainers. But they give far less thought to training location--often picking a nearby hotel for convenience and reasonable rates. This can be very short-sighted, and limit the value of the training! [...]

Business Relationship Manager Titles–Does Size Matter?

Once again, I received an interesting question from a reader that prompted a post. Here's the question: My BRM organization is going through leveling and restructuring. I have several BRM's reporting to me and am working with very senior business executives with billion dollar business units. My peers in the IT organization have Vice President [...]

2014: My Blog In Review

The WordPress.com stats helper monkeys prepared a 2014 annual report for my blog. Here's an excerpt: Madison Square Garden can seat 20,000 people for a concert. This blog was viewed about 61,000 times in 2014. If it were a concert at Madison Square Garden, it would take about 3 sold-out performances for that many people [...]

What Should We Be Measuring?

A short post inspired by Ryan Ogilvie's latest post at Service Management Journey. I'm often asked, "What should we be measuring?" or "Can you share with me what you consider to be leading practice metrics for x?"  I'm always bemused by such requests--I sort of understand why I'm being asked, but it really does not [...]

Business Relationship Manager as Management Consultant

In the process of 30+ years in management consulting, I've learned a great deal from my clients. I learned an important lesson over 20 years ago from a CIO of a major global oil company. He wanted to benchmark Ernst & Young, the management consulting firm with whom I was a Partner at the time. [...]