Business Relationship Management is a Contact Sport!

I sometimes find my Business Relationship Management (BRM) trainees, coaching and consulting clients assume that BRM is a somewhat passive role, lacking in accountability and without ‘sharp teeth’. This perception is badly mistaken and can be harmful to the successful deployment of the BRM role.
Putting on the Boxing Gloves
Among my most popular posts this year […]

By |June 23rd, 2015|Business Relationship Management, IT Management|0 Comments

Fostering Business-IT Convergence – Business Relationship Manager as a Synchronicity Coach

The more I teach, the more I learn!  Last week I wrote about the boxing metaphor for Business Relationship Management–a metaphor that surfaced during a recent onsite Business Relationship Management Professional® (BRMP®) certification course I was teaching. This week, a new and surprising metaphor surfaced in my online version of the course–that of Synchronicity Coach.
Learning […]

By |March 11th, 2015|IT Management, Next Generation IT|3 Comments

A World Gone Social, by Ted Coiné and Mark Babbitt: Book Review

I’d selected several books to take with me on a recent family vacation at the Florida Gulf coast. I was frankly skeptical about A World Gone Social, by Ted Coiné and Mark Babbitt, published by Amacom.  The social media domain is vast and I was doubtful that any book could really do justice to the […]

Accelerating Individual and Organizational Learning – Case Study from a Rock Band: Part 2 of 2

This is Part 2 in a 2-Part post – please see Part 1.
Quick Recap
This post explores how a semantic wiki can support self-organizing teams, using a rock and roll band as a case study.  We developed a semantic wiki using the Symcordia™ platform to enable the band’s development and learning – both collectively (organizational learning) […]

Accelerating Individual and Organizational Learning – Case Study from a Rock Band: Part 1 of 2

My regular readers know that I post from time to time about how wikis can enable organization performance and increase organizational clarity.  (For example see here, here and here.)

In the interests of full disclosure, my company is centered around a semantic wiki platform (currently optimized for IT groups – see for more) so I […]

Are Linked-In Groups Worth the Time and Effort?

I love the idea of LinkedIn Groups!  The reality, however, from my perspective leaves much to be desired!

As a huge believer in social networking as a business tool, but so far disappointed in the impact this has had on most businesses, I really hoped that LinkedIn Groups would work for me.  Let me define “work […]

By |July 31st, 2012|General, social networking, Web 2.0|0 Comments

The Futility of Collaboration without Context

The term ‘collaboration’ gets thrown about as something inherently valuable and worthwhile – an end in itself, rather than a means to an end.  In reality, collaboration in of itself is:
a). Unlikely to happen
b). Unlikely to create anything of value

So Many Collaboration Platforms, So Little Collaboration!
Collaboration platforms are everywhere!  Most IT shops have at […]

The Semantic Wiki – Driving IT Organizational Clarity and Performance: Part 2

This is the 2nd in a 3-part post representing the culmination of 5+ years of work for my business partner, Roy Youngman and me.
A Quick Recap
Roy and I had become frustrated with the state of management consulting and the lack of “stickiness” with our consulting work.  In helping clients develop business-IT strategies and realign their […]

The Semantic Wiki – Driving IT Organizational Clarity and Performance

This will be Part 1 of a 3-part post.  This short series represents the culmination of 5+ years of work (on top of a 40 year career in IT!) for me and my business partner, Roy Youngman.  The series of posts also marks the formal announcement of The Merlyn Group, LLC, a business venture we […]

Why Some Projects Should Be "Led," Not "Managed"

I’ve posted before (many times!) about Business-IT Maturity, and the common “sticking points” that most IT organizations run into around the mid-point between low and high maturity.  (See, for example, here, here, and here, or enter “Sticking Point” into the search box.)
Walking Ever Faster Will Not Get You Running!
If, arbitrarily, you pick 3 levels of […]