Business-IT Maturity

When IT Is Your Company's "Piggy Bank"

 

First, my apologies – this is old news!  But I was talking to a CIO last week and he made a statement I’ve heard many times over the years:  “The company views IT as ‘the piggy bank’ – it’s a place they can reliably come to when they need to cut costs!”  This reminded me […]

By |January 18th, 2012|IT Management|0 Comments

Why Some Projects Should Be "Led," Not "Managed"

I’ve posted before (many times!) about Business-IT Maturity, and the common “sticking points” that most IT organizations run into around the mid-point between low and high maturity.  (See, for example, here, here, and here, or enter “Sticking Point” into the search box.)
Walking Ever Faster Will Not Get You Running!
If, arbitrarily, you pick 3 levels of […]

Does Your IT Shop Embody a "We Can Do That!" or a "We Can't Do That!" Culture?

I was reminiscing with a consulting colleague recently about the two kinds of IT shops we’d worked with.  (Reminds me of an old joke that I first heard from Professor John Henderson at Boston University – “There are two kinds of people in this world – those who believe there’s two kinds of people and […]

By |October 26th, 2011|Change Management, IT Management|0 Comments

COBIT – Good News… Bad News!

COBIT is described by its creators, ISACA, as a “Framework for IT Governance and Control.”  Celebrating it’s 15-year anniversary, COBIT provides an excellent framework for helping bring IT under control.  In ISACA’s own words:
COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and […]

The Decline and Fall of the IT Organization?

With apologies to Ed Yourdon for my plagiarism of his original the book title, published back in 1993, “The Decline and Fall of the American Programmer”.  (Though I don’t recall if Ed gave apologies to Gibbon for first using this line!)

For a blog entitled “IT Organization 2017” and for a management consultant who has had […]

You Know You're Process Centric When…

As a management consultant, I’ve come to believe over many years of experience that poor process discipline is at the heart of many performance issues.  More to the point, I find an incredible amount of misunderstanding about the nature of process thinking and process management, and outright denial that process management is in any way […]

By |December 21st, 2010|IT Management|0 Comments

The Realpolitik of Business-IT Convergence

For some reason, I get much more commentary about my posts via personal emails than by direct commentary.  There’s something I quite like about that – it feels more personal when someone takes the time to send an email about a post.  On the other hand, the emailed comments are often illuminating and deserve a […]

By |November 17th, 2010|Business-IT Governance, Change Management, IT Management|0 Comments

Do You Have IT Organizational Clarity – Part 4

This picks up on Part 1, Part 2 and Part 3 in this series on IT Organizational Clarity.

In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and the challenges of trying to address those symptoms rather than the root causes that lead to compromised […]

Do You Have IT Organizational Clarity – Part 3

This picks up on Part 1 and Part 2 in this series on IT Organizational Clarity.

In Part 1, I discussed the importance of IT Organizational Clarity, the symptoms when clarity is compromised, and the challenges of trying to address those symptoms rather than the root causes that lead to compromised clarity.  Part 1 closed with […]

Do You Have IT Organizational Clarity – Part 2

My previous post introduced the topic of IT Organizational Clarity, discussed common symptoms arising from a lack of Organizational Clarity, and suggested two dimensions through which clarity can be assessed and improved:

Bounding scope by defining “IT Capabilities” at an appropriate level of granularity. (Units of analysis).
Defining meaningful and assessable characteristics for IT Capabilities. (Means of […]