Next Generation Enterprise

Matrix Management and the IT Organization

Many years ago, when I was a partner with Ernst & Young, John Cross, the CIO of BP (a very highly regarded company at that time) approached me wanting to benchmark the way E&Y managed its engagements.  My first reaction was incredulity.  I knew we were good at engagement management – after all, it was […]

By |August 3rd, 2010|IT Management, IT Maturity, Next Generation Enterprise, Next Generation IT|Comments Off on Matrix Management and the IT Organization

Innovation and Web 2.0 – A Compelling Relationship?

I had a very interesting and exciting week!  I was a speaker at an nGenera Senior Executive Summit, which drew about 60 top executives from mostly large companies – CEO’s, CIO’s, CFO’s, HR and shared service heads, and even a couple of Lawyers and Platform/Brand managers.  It was an auspicious group – both in terms […]

By |April 6th, 2010|General, IT Management, Next Generation Enterprise, Next Generation IT, social networking, Web 2.0|Comments Off on Innovation and Web 2.0 – A Compelling Relationship?

Design Thinking 2.0: Enabling Innovation with Web 2.0 – Part 3

In the first part of this series I examined the case for, and some of the key aspects of Design Thinking.   In Part 2 of this series, I distinguished between “Core” and “Edge” Capabilities and made the point that Design Thinking typically is heavy on Edge capabilities, whereas most businesses, and certainly, most corporate […]

By |March 25th, 2010|General, IT Management, Next Generation Enterprise, Next Generation IT, Useful Tools, Web 2.0|Comments Off on Design Thinking 2.0: Enabling Innovation with Web 2.0 – Part 3

Design Thinking 2.0: How Web 2.0 Might Foster and Enable an Innovation Revolution

About 3 years ago I first become aware of what can best be called a ‘movement’ dedicated to “Design Thinking,” when the term started showing up in some of my favorite blogs (e.g., Idris Mootee’s Innovation Playground).  The concepts became clearer and more compelling to me in June, 2008 when the Harvard Business Review published […]

Exploring an IT Operating Model for Enterprise 2.0 – Part 4: IT Governance

In Part 1 of this series, I suggested that the implications of Enterprise 2.0 for the IT organization are dramatic.  I also suggested that the ways of designing and executing an IT Operating Model in a Web 2.0 context are quite different from traditional approaches.  In Part 2, I outlined the major elements of an […]

Exploring an IT Operating Model for Enterprise 2.0 – Part 3: Process Management

In Part 1 of this series, I suggested that the implications of Enterprise 2.0 for the IT organization are dramatic.  I also suggested that the ways of designing and executing an IT Operating Model in a Web 2.0 context are quite different from traditional approaches.  In Part 2, I outlined the major elements of an […]

By |February 8th, 2010|Change Management, IT Management, Next Generation Enterprise, Next Generation IT, social networking, Useful Tools, Web 2.0|Comments Off on Exploring an IT Operating Model for Enterprise 2.0 – Part 3: Process Management

Exploring an IT Operating Model for Enterprise 2.0 – Part 2

Elements of an IT Operating Model
This is the second part of my series on IT Operating Models for Enterprise 2.0 (for the introduction, please see here.)  In Part 1, I explored the question, “Why Does Enterprise 2.0 Demand a New IT Operating Model?”  I posited three key answers:

The types of IT products and […]

Exploring an IT Operating Model for Enterprise 2.0

First, in the interests of full disclosure, the title for this blog was inspired the excellent blog, Wierarchy, and its latest post on Exploring the HR Management Framework for Enterprise 2.0. Note, I have changed the title from “an” to “the”  as I feel there are multiple possible management frameworks for IT, and from “Management […]

By |January 27th, 2010|IT Management, Key Frameworks, Next Generation Enterprise, Next Generation IT, social networking, Web 2.0|Comments Off on Exploring an IT Operating Model for Enterprise 2.0

Deming's 14 Points Revisited: Part 10

This post picks up on Parts 1 to 9 and examines the ninth of Deming’s 14 Management Points, which urges:
Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.
I’ve posted before […]

By |December 1st, 2009|Change Management, General, Next Generation Enterprise, Next Generation IT, social networking, Web 2.0|Comments Off on Deming's 14 Points Revisited: Part 10

Deming's 14 Points Revisited: Part 9

This post picks up on Parts 1 to 8 and examines the eighth  of Deming’s 14 Management Points, which urges:
Drive out fear, so that everyone may work effectively for the company.
Fear and Social Networking
From my consulting experience (and, I regret to say, from some of my experience as an employee) fear can be a very […]

By |November 23rd, 2009|Change Management, General, IT Management, Next Generation Enterprise|Comments Off on Deming's 14 Points Revisited: Part 9