Change Management

The Semantic Wiki – Driving IT Organizational Clarity and Performance: Part 3

This is the 3rd and final part of a 3-part post.  (See Part 1 here and Part 2 here.)  This short series represents the culmination of 5+ years of work for my business partner, Roy Youngman, and me.
A Quick Recap
In Part 1, I discussed the frustration Roy and I felt with the state of management […]

Does Your IT Shop Embody a "We Can Do That!" or a "We Can't Do That!" Culture?

I was reminiscing with a consulting colleague recently about the two kinds of IT shops we’d worked with.  (Reminds me of an old joke that I first heard from Professor John Henderson at Boston University – “There are two kinds of people in this world – those who believe there’s two kinds of people and […]

By |October 26th, 2011|Change Management, IT Management|0 Comments

Changing the Culture of an IT Organization – One Wiki Page at a Time!

I’ve been a student of IT organizational culture since I began my management consulting career some 30+ years ago.  It’s wrong, of course, to generalize too broadly, but I’ve worked with literally hundreds of large enterprise IT organizations (i.e., IT organizations of 250+ members) and have seen more commonalities than differences.  Of course, within any […]

More Hurdles in the Shift from Documents to Wikis

Last week, I posted about The Painful But Rewarding Shift from Documents to Wikis.  In the post I shared some of the lessons my partner and I have learned from our experiences helping IT organizations shift to a Wiki approach for creating organizational clarity and getting people in the organization to engage in continuous improvement.  […]

The Painful But Rewarding Shift from Documents to Wikis

I posted recently on the question, Can Social Media Significantly Improve the Ways IT Work Is Performed?  The post began to share some of the lessons learned as I continue to work with IT organizations that are pushing into the “social media” age and using tools such as Wikis and Social Networking to drive IT […]

Can Social Media Significantly Improve the Ways IT Work is Performed?

It’s been a while since I posted to this blog.  My excuse, if one is needed, is that I started a new business venture earlier this year.  Unfortunately, shortly after incorporating the company, I was admitted to hospital for quintuple heart bypass surgery!  I’m pleased to say that while I’m more than fully recovered from […]

'Social' IT Management – Part 3

In Part 1 of this series on ‘Social’ IT Management, we discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we talked about the types of things that would be in a ‘Social’ IT Management Platform […]

'Social' IT Management – Part 2

In Part 1 of this series on ‘Social’ IT Management, my esteemed colleague, Roy Youngman and I discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we will briefly discuss the types of […]

Three Ways To Increase IT Organizational Agility

Back in a September 2010 post, I asked, “How Agile Is Your IT Organization?  How Would You Know?”  The question came about as part of a research project I’m involved in through my affiliation with Formicio.  The aim of the research is to identify the factors that make IT organizations agile and […]

Changing – or Being Changed? An Important Distinction!

Elliot Ross and his always insightful blog about Strategic Technology for the Small to Medium Enterprise just posted on “ITIL, Value and Culture.” I like Elliot’s blog because of his “small to medium enterprise” perspective – I find it an interesting balance against the large companies I typically work with.

I felt the need to comment […]

By |January 7th, 2011|Change Management, IT Management|0 Comments