Business Relationship Management

Common Failure Modes in Business Relationship Management – Part 3

This is the third in a series of  posts about common failure modes I come across in the deployment of a Business Relationship Management (BRM) role and/or capability.

In Parts 1 and 2 in this series I discussed four common failure modes:

Failure Mode #1: Where the BRM is positioned as the “Single Point of Contact” between […]

By |June 10th, 2014|Business Relationship Management, IT Management|4 Comments

Common Failure Modes in Business Relationship Management – Part 2

This is the second in a series of  posts about common failure modes I come across in the deployment of a Business Relationship Management (BRM) role and/or capability.

In Part 1 in this series I discussed two common failure modes:

Failure Mode #1: Where the BRM is positioned as the “Single Point of Contact” between a provider […]

By |June 3rd, 2014|Business Relationship Management, IT Management|12 Comments

Business Relationship Management Professional (BRMP®) Certification Exam Now Available

I am thrilled to join my Business Relationship Management Institute co-founders in the announcement of the worldwide availability of the Business Relationship Management Professional (BRMP®) certification exam.
Business Relationship Management Professional (BRMP®) Training and Certification
The BRMP® training and certification is a world-class professional development program designed to provide a solid foundation level of BRM knowledge. The […]

By |May 13th, 2014|Business Relationship Management, IT Management|2 Comments

Common Failure Modes in Business Relationship Management – Part 1

Regular followers of this blog know that I’m a big believer in the potential for the role and discipline of Business Relationship Management (BRM). (In the interests of full disclosure, I’m also a co-founder of Business Relationship Management Institute, I teach course on Business Relationship Management, and serve as the Chief Examiner for APMG-International’s BRMP […]

By |April 29th, 2014|Business Relationship Management, IT Management|6 Comments

The Disciplines of Business-IT Engagement

Engagement is a term often used when discussing the relationship between an IT organization and the business units it serves. It’s interesting (and amusing!) to look at the many meanings ascribed to the verb, “engage” (from Dictionary.com). Most of these apply quite well to the context of business-IT engagement:

Attract and hold by influence or power
Interlock […]

Two Valuable Books for Business Relationship Managers

I frequently get asked to write book reviews on my blog and I almost always decline. But I had a couple of books on my “must read” list that I managed to get to over a recent vacation, and was sufficiently impressed that I decided to provide short reviews, even though the authors had not […]

By |March 20th, 2014|Business Relationship Management, IT Management|4 Comments

The Power of Context

Context is worth 80 IQ points.”
I’ve repeated this Alan Kay quote many times. (A little research for this post reveals that the actual quote was probably, “Point of view is worth 80 IQ points” or even, “Perspective is worth 80 IQ points”.) Alan Kay was considered by many to be the father of object oriented […]

Driving Business Value with an Interactive Body of Knowledge

I am pleased to be sponsoring a FREE Webinar on Friday, February 21, from 11a-noon (EST) where we will explore the features, functions and capabilities of an Interactive Body of Knowledge housed on a semantic wiki.
Collaboration and Interaction as a ‘Knowledge Amplifier’
The Merlyn Group and the team at Business Relationship Management Institute have been hard […]

Business Value from IT = Business Transition Management + Business Relationship Management

One of the wonderful things about my role with BRMI is that I get to talk to a lot of people who are part of a Business Relationship Management (BRM) Capability. They usually express gratitude that I am prepared to spend time with them. The reality is that it is me that feels the sense […]

Is Business Relationship Management a Job, Role, Competence or Organizational Capability?

This question surfaced as I was working on the new Business Relationship Management Interactive Body of Knowledge, fondly known as the BRMiBOK (which has to be one of the ugliest acronyms around!)

The BRMiBOK is a wiki-based resource for members of Business Relationship Management Institute (BRMI). It runs on the Symcordia® platform, based on the Confluence […]

By |January 28th, 2014|Business Relationship Management|3 Comments