Business Relationship Management

Scrum: Twice the Work in Half the Time–Really? Part 1

This post was inspired by my recent read of the book, “Scrum: The Art of Doing Twice the Work in Half the […]

By |February 3rd, 2015|Business Relationship Management, Change Management, IT Management, Next Generation IT, Web 2.0|Comments Off on Scrum: Twice the Work in Half the Time–Really? Part 1

Business Relationship Manager Titles–Does Size Matter?

Once again, I received an interesting question from a reader that prompted a post. Here’s the question:
My BRM organization is going through leveling and restructuring. I have several BRM’s reporting to me and am working with very senior business executives with billion dollar business units. My peers in the IT organization have Vice President titles […]

By |January 20th, 2015|Business Relationship Management, IT Management|Comments Off on Business Relationship Manager Titles–Does Size Matter?

Why Will You Be Part of the World's First Business Relationship Management Conference?

I am very proud that Business Relationship Management Institute (BRMI, which I co-founded early in 2013) is holding the highly anticipated, first ever conference for Business Relationship Managers from around the globe.

BRMConnect is being held in Portland, Oregon, starting with a reception on May 26 then continuing through May 27-28.  The event will be preceded […]

By |January 13th, 2015|Business Relationship Management, Performing Arts|3 Comments

When ITIL® and Other Frameworks and Methodologies Become Substitutes for Thinking

This post was inspired by a question I received via LinkedIn.  The question was:
I have been working in the IT field for over twenty years and am increasingly frustrated by the blinkered mantra of following ITIL, Prince2 etc. at the expense of Common Sense. I am often confronted by so-called trained experts in Project Management […]

By |January 6th, 2015|Business Relationship Management, IT Management|Comments Off on When ITIL® and Other Frameworks and Methodologies Become Substitutes for Thinking

Business Relationship Manager as Management Consultant

In the process of 30+ years in management consulting, I’ve learned a great deal from my clients. I learned an important lesson over 20 years ago from a CIO of a major global oil company. He wanted to benchmark Ernst & Young, the management consulting firm with whom I was a Partner at the time.

He […]

IT-Enabled Business Innovation: A Missing Link?

Information technology is enabling business innovation through new types of product and service, transformed business models and improved lives for customers, consumers, shareholders, employees and citizens.

For example, when Sam Walton famously recognized the competitive advantage Walmart could gain by ‘turning inventory to information’ he was experiencing (and then acting upon) an insight that would […]

Value-based Business Relationship Management: Part 3

This is the third and final post in series about business value realization and the role of Business Relationship Management.
In the first post I described what it means to realize business value and how business value can be influenced through the Business Relationship Management (BRM) role. In the second post, I classified BRM activities into […]

By |November 11th, 2014|Business Relationship Management, IT Management|2 Comments

Value-based Business Relationship Management: Part 2

This is the second in a short series of posts I will be writing about business value realization and the role of IT, and in particular, the role of Business Relationship Management.
In the first post in this series, I described what it means to realize business value and how business value can be influenced through […]

By |October 30th, 2014|Business Relationship Management, IT Management|7 Comments

Value-based Business Relationship Management: Part 1

This is the first in a short series of posts I will be writing about business value realization and the role of IT, and in particular, the role of Business Relationship Management.
Much of my 40+ year career in information technology, management consulting and multi-company research has focused on the relationship between Information Technology (IT) and […]

By |October 28th, 2014|Business Relationship Management, IT Management|7 Comments

A World Gone Social, by Ted Coiné and Mark Babbitt: Book Review

I’d selected several books to take with me on a recent family vacation at the Florida Gulf coast. I was frankly skeptical about A World Gone Social, by Ted Coiné and Mark Babbitt, published by Amacom.  The social media domain is vast and I was doubtful that any book could really do justice to the […]