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Scrum: Twice the Work in Half the Time–Really? Part 2

This is Part 2 of a 2-part post.

In Part 1 I provided some context for my post inspired by the book “Scrum: The Art of Doing Twice the Work in Half the Time” by Jeff Sutherland, including a disclaimer on why you might not like this book. If you are experienced in Scrum methods, please […]

Scrum: Twice the Work in Half the Time–Really? Part 1

This post was inspired by my recent read of the book, “Scrum: The Art of Doing Twice the Work in Half the […]

A New Way To Learn—In Style!

The Bottom Line in Training?
Companies usually give a great deal of thought to what training they invest in, and who they choose as trainers. But they give far less thought to training location–often picking a nearby hotel for convenience and reasonable rates. This can be very short-sighted, and limit the value of the training! Here’s […]

By |January 27th, 2015|Customer experience, IT Management|3 Comments

Business Relationship Manager Titles–Does Size Matter?

Once again, I received an interesting question from a reader that prompted a post. Here’s the question:
My BRM organization is going through leveling and restructuring. I have several BRM’s reporting to me and am working with very senior business executives with billion dollar business units. My peers in the IT organization have Vice President titles […]

By |January 20th, 2015|Business Relationship Management, IT Management|0 Comments

Why Will You Be Part of the World's First Business Relationship Management Conference?

I am very proud that Business Relationship Management Institute (BRMI, which I co-founded early in 2013) is holding the highly anticipated, first ever conference for Business Relationship Managers from around the globe.

BRMConnect is being held in Portland, Oregon, starting with a reception on May 26 then continuing through May 27-28.  The event will be preceded […]

By |January 13th, 2015|Business Relationship Management, Performing Arts|3 Comments

When ITIL® and Other Frameworks and Methodologies Become Substitutes for Thinking

This post was inspired by a question I received via LinkedIn.  The question was:
I have been working in the IT field for over twenty years and am increasingly frustrated by the blinkered mantra of following ITIL, Prince2 etc. at the expense of Common Sense. I am often confronted by so-called trained experts in Project Management […]

By |January 6th, 2015|Business Relationship Management, IT Management|0 Comments

2014: My Blog In Review

The WordPress.com stats helper monkeys prepared a 2014 annual report for my blog.

Here’s an excerpt:
Madison Square Garden can seat 20,000 people for a concert. This blog was viewed about 61,000 times in 2014. If it were a concert at Madison Square Garden, it would take about 3 sold-out performances for that many people to see […]

By |December 30th, 2014|Next Generation Enterprise|0 Comments

What Should We Be Measuring?

A short post inspired by Ryan Ogilvie’s latest post at Service Management Journey.

I’m often asked, “What should we be measuring?” or “Can you share with me what you consider to be leading practice metrics for x?”  I’m always bemused by such requests–I sort of understand why I’m being asked, but it really does not make […]

By |December 16th, 2014|IT Management|0 Comments

Business Relationship Manager as Management Consultant

In the process of 30+ years in management consulting, I’ve learned a great deal from my clients. I learned an important lesson over 20 years ago from a CIO of a major global oil company. He wanted to benchmark Ernst & Young, the management consulting firm with whom I was a Partner at the time.

He […]

How Do You Use Competency Models?

This post was inspired by a recent exchange I had with a BRMI member on the member’s wiki. I was delighted that he was asking an intelligent question about the SFIAplus competency framework from the UK’s BCS, The Chartered Institute for IT. If only all my discussions about Competency Models were as well informed!

I am […]

By |December 2nd, 2014|Change Management, IT Management, Useful Tools|0 Comments